Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Supreme Wood Products LTD (“we”, “us”, “our”) collects, uses and protects your information when you use this website (siberianlarch.net.nz) or contact us for a quote. We are based in Auckland, New Zealand and handle personal information in accordance with the New Zealand Privacy Act 2020.

Information we collect

We only collect information you choose to give us, or that is needed to run the website:

Enquiry details — when you use our quote form or email us, we collect your name, phone number, email address, and the project details you provide (product, profile, quantity, pickup location and any message).
Basic technical data — like most websites, our host may record standard information such as your browser type, device and approximate location for security and performance. We do not use this to identify you personally.

How we use your information

We use your information solely to:

Prepare and send you a quote and respond to your enquiry;
Arrange supply, pickup and delivery of timber;
Keep records of orders and communications; and
Improve our products, service and website.

We do not sell or rent your personal information to anyone.

We only share your details where necessary to fulfil your order — for example with our pickup partners in Christchurch and Dunedin, or a courier — and where required by law. Any third party we work with is expected to keep your information secure.

Data retention

We keep enquiry and order information only as long as needed to serve you and meet our legal and tax obligations, after which it is deleted or anonymised.

Your rights

Under the Privacy Act 2020 you may ask to see the personal information we hold about you, request that we correct it, or ask us to delete it. To make a request, contact us using the details below.

Contact us